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AMNA·19·AI
Business Friction Score

In about five minutes, you’ll gain insight into where your business may be feeling heavier, harder, or more dependent on you than it needs to be.

There are no right or wrong answers. The goal is simply to help you better understand how your business is operating today.

QUESTION 1How often do you feel like you're carrying the entire business in your head?
QUESTION 2If you took two weeks off tomorrow, how much of your business would slow down?
QUESTION 3How often do tasks get delayed because someone is waiting for information, approvals, or follow-up?
QUESTION 4How confident are you that every customer, lead, or opportunity receives consistent follow-up?
QUESTION 5How much of your business knowledge exists primarily in your head rather than in systems or documentation?
QUESTION 6How often do you or your team repeat the same manual tasks every week?
QUESTION 7How easy is it to see the status of projects, customers, or important work at any given moment?
QUESTION 8How often do you work evenings or weekends just to catch up?
QUESTION 9If your business doubled in size next year, how prepared would your current systems be?
QUESTION 10Which statement feels most true?
The Real Cost

What may friction be costing your business?

Most business owners know they are losing time.

What they often do not know is what that lost time is actually costing them.

Where time gets lostHours / week
Manual follow-up5
Email management8
Unnecessary meetings6
Rework4
Searching for information3
Total26

At an estimated value of $150/hour:

Estimated annual cost of friction: $202,800/year

This example is illustrative only. Actual business impact varies based on industry, staffing, and operations.

What Happens If Nothing Changes?

Another year carrying the business in your head.

Another year of dropped follow-ups.

Another year spent catching up after hours.

Another year wondering why growth feels so difficult.

Another year knowing there has to be a better way.

Sometimes the most expensive decision isn’t making the wrong change. It’s making no change at all.

What Clients Tell Me Most Often

These conversations happen more often than most business owners realize.

  • “I feel like I'm doing everything myself.”

  • “My business feels harder than it should.”

  • “I know something isn't working, but I don't know what.”

  • “I'm afraid of wasting money on the wrong solution.”

  • “We're busy all the time, but I don't know if we're actually efficient.”

Rather talk it through first?

That's what most business owners prefer. Twenty minutes, no jargon, no pressure — just a conversation about what's making your business feel harder than it should.

Let’s TalkBack to Home